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New York City MTA inspector general wants reform of agency’s contractor evaluation system

October 16, 2020


The MTA’s current ACE system looks at five criteria for contractors with contracts of $250,000 or more:

  • Quality.
  • Management.
  • Safety.
  • Scheduling.

Minority, women and disadvantaged business compliance.
Every six months evaluators rate each category as “satisfactory,” “marginal” or “unsatisfactory;” notify contractors of any deficiencies and give them time to correct any problems. Evaluators also assign an overall performance rating to each contractor.

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